Infrastructure monitoring tells you your agents ran. It doesn't tell you whether they got it right. This demo walks through a document extraction failure that passes Phoenix undetected (no errors, normal latency, zero token cost) because the observability platform was never given the domain rules required to evaluate the workflow. The same batch processed through Reins AI surfaces findings in real time, classifies them by operational severity, and routes the single actionable item to an Azure DevOps work item with evidence attached before any human opens a log. The demo also shows how weekly monitoring reports surface drift before it becomes an incident, and how every finding feeds back into improving the next run.
